My account was locked for two weeks
I urgently need to access my account to retrieve my funds. Could you please look into this and help reactivate it as soon as possible?
Invest Bitcoin, Solana, ETFs
Kraken is the easy, safe and secure way to buy crypto like Bitcoin, Ethereum, Dogecoin and more. Now introducing Stocks too, so you can invest in both crypto & Stocks with one simple, powerful app to manage your entire portfolio on the go.
At the forefront of the Bitcoin revolution since 2011, Kraken is one of the largest and oldest Bitcoin exchanges in the world. Millions of clients around the world trust Kraken to buy and sell Cryptocurrencies.
Whether you’re a crypto-beginner or an advanced trader, Kraken gives you the power to chart your own financial course, thanks to our excellent service, handy tools, low fees, versatile funding Options and rigorous security standards.
CRYPTO INVESTING MADE SIMPLE • Easily buy and sell the most popular Cryptocurrencies • Low fees for buy/sell orders • Know the exact price before you buy/sell • 24/7 support with a single tap to open a support ticket
EASILY BUY & SELL CRYPTO • Scroll and tap to select the asset to buy/sell • Preset amounts to create orders in a single tap • Simple form for custom orders • Get an exact price quote before you buy or sell • Review your past transactions • See your available balance for buying • Buy crypto in fixed amounts over time to benefit from dollar-cost averaging (DCA)
PAY USING YOUR CRYPTO • Send money fast to any Kraken user, anywhere • Zero fees for all payments, worldwide • 300+ different currencies (government and crypto) • Claim your unique @kraktag
SUBSCRIBE TO MORE TRADES, LESS FEES • Meet our premium subscription service for $4.99/mo • Kraken+ gives you zero trading fees, up to $10k/month • Earn boosted, up to 4%+ APR on USDG
INTRODUCING Stocks ON KRAKEN • Buy, sell & trade 11,000+ US Stocks & ETFs commission-free* directly in the app. • Invest beyond just big-name US Stocks and ETFs across NYSE, NASDAQ, AMEX, and more, all with zero commissions*. • Execute trades & reinvest seamlessly *Other fees may apply
OVER 300 Cryptocurrencies AVAILABLE We have one of the largest selections of assets to buy and sell, including: Bitcoin (BTC), Ethereum (ETH), Dogecoin (DOGE), Litecoin (LTC), Ripple (XRP), Bitcoin Cash (BCH), Monero (XMR), EOS, Cardano (ADA), TRON (TRX), and more.
Geographic restrictions apply. Instant buy/sell fees apply when you convert one asset or currency to another when making a transfer. Please see our fee schedule for more information. Applicable fees will be shown before you make a transfer.
Not investment advice. Crypto trading involves risk of loss. Cryptocurrency services are provided to US and US territory customers by Payward Ventures Inc. (“PVI”) dba Kraken. View PVI’s disclosures at www.kraken.com/legal/disclosures
Crypto trading involves risk of loss and is offered to US customers (excluding WA, NY and ME) through Payward Interactive, Inc.
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© Payward Interactive, Inc. 2024 NMLS ID 1843762, 106 E. Lincolnway, 4th Floor, Cheyenne, WY 82001
Terms of Service: www.kraken.com/legal
Kraken+ is an automatically renewing subscription requiring recurring payments. Cancel anytime. Price is inclusive of applicable taxes (i.e., VAT) where required. In other regions, the price shown does not include taxes, which will be added at the time of purchase where applicable. Subscription benefits vary by region and may be modified by Kraken at any time upon notice. Spread and payment processing fees still apply. Boosted USDG Rewards, including the Rewards rate, is subject to change and is not available in all regions.
Not investment advice. Securities and brokerage services offered by Kraken Securities LLC, member FINRA/SIPC. Digital asset services to US and US territory customers (excluding WA, NY and ME) are provided by Payward Interactive, not a member of FINRA/ SIPC and not FDIC insured. All trading involves risk, including loss of your investments. View full disclosures at: kraken.com/legal/equities and kraken.com/legal/disclosures
I urgently need to access my account to retrieve my funds. Could you please look into this and help reactivate it as soon as possible?
I’m afraid that’s right—attempts to close a 10x long position via the sell button did absolutely nothing. The app displayed ‘completed’ but my balance remained unchanged, no matter how many times I tried. When I reached out to the AI support, it first brushed me off with ‘low liquidity’ excuses before finally admitting the issue stemmed from the operating system and advising against further use. I’ve got screenshots documenting every failed attempt and the entire interaction. Even before opening a ticket, my account restrictions made it impossible to withdraw assets. The AI’s automated response sequence must’ve triggered this restrictive behavior, which only lifted after multiple attempts. I can’t stress enough how untrustworthy a platform is when it fails to execute critical trades, especially with 10k+ leveraged positions that involve life-changing sums. The app looks polished and shiny, but functionality-wise, it’s a disaster. Save yourself the trouble—if you’re still using Kraken after reading this, you’ve been warned.
In the crypto realm, this app is simply the worst. Deposits drag on, holds last weeks, withdrawals are slow, and the help system is useless.
Just starting out with this, but I’m giving it 4 stars for now. It’s been smooth sailing so far, really works well.
La aplicación me parece genial por la sencillez de pasar dinero de pesos a criptos, es muy fácil de usar
Cash
Absolutely 5 stars!
Swift & hassle-free switches
This app is my go-to for crypto cash! The built-in AI is a game-changer—super helpful in guiding what to spend and save. It’s made handling my money so much easier and I can’t recommend it enough.
AMAZING!